109 Hours Saved: McLeod Software's Engineering Management Revolution

In less than six months since McLeod Software began streamlining developer one-on-ones (1:1s) with DevClarity, they've saved over 100 hours of engineering management time.

109

hours saved

71% → 85%

positive sentiment

Over 340

one-on-ones held

About McLeod Software

Leaders of transportation management and trucking software.

McLeod Software is at the forefront of transportation management and trucking software solutions in North America. Serving more than 1,200 customers across the continent, McLeod Software is renowned for its powerful suite of products tailored specifically to the logistics, freight, and transportation sectors. As a leader, McLeod Software continues to expand its product line while maintaining its reputation for quality and reliability.

With a growing team of engineers responsible for advancing its leading software products, McLeod Software recognized an opportunity to further optimize its development processes and engineering management. That's where DevClarity stepped in.

The Challenge

The Challenge

Managing Growth and Complexity in Engineering

As McLeod Software's engineering team grew, so did the complexity of managing team dynamics and information flow. Engineering managers were spending significant time trying to manage 1:1 meetings and the resultant insights in Excel or basic note-taking tools, like OneNote.

  • Information entered into the systems was rarely viewed again, as it took significant time to manually review and extract key insights.
  • Follow-ups were time-consuming and difficult to track.
  • As these tools do not prompt users with reminders, managers had to set up reminders and workflows in multiple tools.

The company needed a solution that could enhance the efficiency & effectiveness of its engineering managers while ensuring that valuable insights and decisions were not lost in the day-to-day shuffle.

The Solution

Revolutionizing Engineering Management with DevClarity

McLeod Software adopted DevClarity to simplify and streamline its management workflows. With no implementation & a hassle-free setup, the team was quickly on the platform and integrated it into their daily operations.

  • Saved Time: DevClarity streamlined their 1:1 note-taking and action item tracking.
  • Higher Impact: Engineering leaders were able to shift their focus from tedious manual tasks to more focused management activities.
  • Eliminated Meetings: DevClarity enabled cross-management information sharing, allowing the Director to have more impactful 1:1s with Engineering Managers. With insights available beforehand, meetings could focus on strategic issues instead of status updates, removing the need for additional meetings.
  • Improved Execution The platform enabled McLeod's engineering managers to keep detailed and easily accessible records of one-on-one meetings, ensuring that critical information was captured and follow-up actions were consistently executed.

Additionally, DevClarity's sentiment tracking allowed managers to keep a pulse on team morale and engagement, ensuring any issues were addressed promptly.

The Solution

"Since working with DevClarity, we've significantly improved our communication as a dev leadership team. In less time, we are able to use the data that our leadership team has entered in DevClarity to better focus on individuals in ways that really matter."

Scott McGriff
Senior Director of Software Development

The Results

DevClarity helped McLeod save over 100 hours in less than 6 months

DevClarity's platform has saved McLeod's engineering managers over 109 hours of leadership time, saving multiple hours per week. This has allowed managers to focus on driving team success rather than administrative work.

109

hours saved

71% → 85%

positive sentiment

Over 340

one-on-ones held

DevClarity has significantly improved McLeod Software's team dynamics and engagement. Positive team sentiment increased from 71% to over 85% by September 2024, reflecting enhanced communication, management practices, and overall team morale. The platform's sentiment tracking has provided valuable insights, allowing managers to address issues promptly and maintain high motivation.

With a large development team and multiple layers of engineering management, McLeod has seen a substantial increase in overall team impact. By streamlining communication between team leads and engineering managers, DevClarity has enabled more effective collaboration, resulting in higher productivity without compromising quality. The reduction in time spent on manual processes and status updates has allowed leadership to focus on strategic initiatives, driving the team's success to new heights.

Conclusion

McLeod Software's adoption of DevClarity has had a meaningful impact on the company's engineering management, enabling its leaders to save time, increase team output, and improve the overall developer experience. By streamlining process and enhancing communication, DevClarity has empowered McLeod's leadership to focus on what truly matters—driving success for the business and its customers.

As McLeod continues to grow and evolve, DevClarity remains a vital tool in supporting its engineering managers and keeping the company at the cutting edge of transportation management software.

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